IT departments face an increasingly complex set of challenges – alignment of business priorities and IT systems, cost containment through process automation and service portfolio optimization, adjustment of IT resources to business demand, and more stringent SLAs. While most organizations possess the basic physical infrastructure to host their computing resources, many lack the human and process assets to both support all of their around-the-clock SLAs and meet their long-term business-alignment application strategies. Presage Solutions provides a robust solution to this by offering a range of monitoring, administration, backup, and security services to help you get the most from your budget and staff. These services can help you meet your constituents’ business goals by freeing you to focus on your development strategy, instead of administering hardware and software systems.
Presage Solutions has established relationships with industry-leading hardware and software vendors, ensuring timely, accurate deployments. Certified administrators are experts at installing operating systems and application software and service packs. Our installations are standardized and repeatable to ensure consistent and efficient operation within all Presage Solutions data centers. Each Presage Solutions standard configuration is optimized for security, reliability and performance. Plus, we make sure that the latest upgrades and security patches are included from Day One.
Server Administration Portfolio
- Tape Backup
- System Administration
- Database Administration
- Load Balancing
Presage Solutions monitors all critical components of the customer’s software environment to ensure correct and efficient operation 7 days a week, 24 hours a day, 365 days a year. These monitors include:
- Hardware (failure or performance degradation)
- Disk Space
- Memory Utilization
- Processor Utilization
- Performance Counters
- Services and Processes
Ongoing maintenance is vital to running secure, available and scalable applications. Presage Solutions performs regular backup of systems and application files, management of the domain, proactive patching and hardening, and comprehensive troubleshooting of specific application and server faults.