IT
departments face an increasingly complex set of challenges -
alignment of business priorities and IT systems, cost containment
through process automation and service portfolio optimization,
adjustment of IT resources to business demand, and more stringent
SLAs. While most organizations possess the basic physical infrastructure
to host their computing resources, many lack the human and process
assets to both support all of their around-the-clock SLAs and
meet their long-term business-alignment application strategies.
Presage Solutions provides a robust solution to this by offering
a range of monitoring, administration, backup, and security
services to help you get the most from your budget and staff.
These services can help you meet your constituents' business
goals by freeing you to focus on your development strategy,
instead of administering hardware and software systems.
Provisioning
Presage Solutions has established relationships with industry-leading
hardware and software vendors, ensuring timely, accurate deployments.
Certified administrators are experts at installing operating
systems and application software and service packs. Our installations
are standardized and repeatable to ensure consistent and efficient
operation within all Presage Solutions data centers. Each
Presage Solutions standard configuration is optimized for
security, reliability and performance. Plus, we make sure
that the latest upgrades and security patches are included
from Day One.
Proactive
Monitoring
Presage Solutions monitors all critical components of the
customer's software environment to ensure correct and efficient
operation 7 days a week, 24 hours a day, 365 days a year.
These monitors include:
-
Hardware (failure or performance degradation)
- Connectivity
- Disk
Space
- Memory
Utilization
- Processor
Utilization
- Performance
Counters
- Services
and Processes
Maintenance
Ongoing
maintenance is vital to running secure, available and scalable
applications. Presage Solutions performs regular backup of
systems and application files, management of the domain, proactive
patching and hardening, and comprehensive troubleshooting
of specific application and server faults.
Server
Administration Portfolio
-
Monitoring
- Security/Firewall
- Tape
Backup
- System
Administration
- Database
Administration
- Storage
- Load
Balancing
- Clustering
|
Managed Services
Security
Network Management
Server Administration
Storage & Reporting
Regulatory Compliance
Enterprise Hosting
Colocation Services
Desktop Support
Web Application Development
|
